KFRCOOL Air Conditioning - Comprehensive Terms & Conditions

1. Detailed Description of Goods and/or Services

KFRCOOL Air Conditioning operates as a prominent business within the dynamic Air Conditioning industry. Our core service offerings encompass a comprehensive range of solutions designed to meet diverse cooling and heating needs. These services include:

• Expert Repairs: Diagnosis and rectification of issues in various air conditioning systems.
• Professional Installations: Seamless and efficient installation of new air conditioning units, ensuring optimal performance and compliance with industry standards.
• Online Sales: A curated selection of high-quality air conditioning units and related accessories available for convenient online purchase.

2. Delivery Policy

At KFRCOOL Air Conditioning, we are committed to prompt and efficient delivery of your purchases.

• Processing Time: Subject to product availability and successful receipt of payment, all requests will be meticulously processed within 2 working days. This swift internal processing ensures minimal delay in preparing your order.
• Delivery Confirmation: Upon processing, delivery will be formally confirmed to you. This confirmation will be communicated via your preferred method of contact, either e-mail or telephonic confirmation, directly by the installing dealer, using your generated order number as the primary reference.
• Standard Delivery Timeline: Our standard delivery timeframe is typically 1-5 working days from the date of payment. We endeavor to complete deliveries within this period, though unforeseen circumstances may occasionally cause slight variations.

3. Export Restriction

Please be advised that the products and services offered on the KFRCOOL Air Conditioning website are exclusively available to clients located within the Republic of South Africa. We currently do not facilitate international orders or deliveries.

4. Return and Refunds Policy

For a comprehensive understanding of our policy regarding product returns, cancellations, and refunds, please refer to our dedicated "KFRCOOL Air Conditioning - Comprehensive Return and Refunds Policy" section below.

5. Customer Privacy Policy

Your privacy is paramount to KFRCOOL Air Conditioning. For detailed information regarding the collection, use, protection, and disclosure of your personal information, please refer to our dedicated "KFRCOOL Air Conditioning - Comprehensive Customer Privacy Policy" section below.

6. Payment Options Accepted

To ensure a secure and straightforward transaction process, payment for goods and services purchased from KFRCOOL Air Conditioning may be made directly into the KFRCOOL Air Conditioning bank account. The necessary bank account details will be securely provided to you upon request, typically during the order confirmation process.

7. Customer Details Separate from Card Details

We prioritize the security of your sensitive financial information. KFRCOOL Air Conditioning ensures that customer personal details will be stored separately from any card details. Any credit or debit card details entered by the client are processed and stored by a secure third-party site. This separation minimizes risk and enhances the overall security of your payment information.

8. Merchant Outlet Country and Transaction Currency

• Merchant Outlet Country: The designated merchant outlet country at the time of presenting payment options to the cardholder is South Africa.
• Transaction Currency: All transactions conducted on the KFRCOOL Air Conditioning website are processed in South African Rand (ZAR).

9. Responsibility

KFRCOOL Air Conditioning assumes full and unequivocal responsibility for all aspects relating to the transactions conducted on this website. Our commitment extends to:

• Sale of Goods and Services: Ensuring the quality and accuracy of the products and services sold.
• Customer Service and Support: Providing responsive and effective assistance for all customer inquiries and issues.
• Dispute Resolution: Fairly and promptly addressing any disagreements or concerns that may arise.
• Delivery of Goods: Ensuring that purchased goods are delivered efficiently and in good condition.

10. Country of Domicile

This website and all legal aspects of this agreement are unequivocally governed by the laws of South Africa. KFRCOOL Air Conditioning formally chooses as its domicilium citandi et executandi (the address for all formal legal processes, notices, or communications of whatsoever nature under this agreement) the following physical address:

134 River Rd, Khayalami Heights, Midrand, 1684.

11. Variation

KFRCOOL Air Conditioning may, in its sole discretion, change this agreement or any part thereof at any time without notice. It is the responsibility of the customer to review these Terms and Conditions periodically for any updates. Continued use of our website and services after any modifications constitutes acceptance of the revised terms.

12. Company Information

This website is proudly operated by a business entity based in South Africa, trading as KFRCOOL Air Conditioning.